About

Abhishek Raaj Jaiswal is an accomplished Operations Team Lead at Paytm with over 4.69 years of relevant experience in the field of technology. He is currently pursuing his Master of Business Administration in Digital Enterprise Management from the prestigious Indian Institute of Management Udaipur, where he also serves as the Class Representative for the batch of 2023. Abhishek's professional journey began as a TechOps Engineer at Comviva, where he was responsible for analyzing logs, file configurations, and database parameters for reported issues. He also played a critical role in communicating with cross-functional teams for deployment and configuration and executing User Acceptance Testing (UAT) activities. Abhishek's expertise in database switchover and failover activities for one of the etopup aggregators in Mobinil Egypt was instrumental in the successful deployment of patches and upgrades. Abhishek's next role at Comviva was as a Senior Engineer, where he continued to demonstrate his technical prowess and leadership skills. He was responsible for creating functional and system KPI metrics from the database for production, which provided valuable insights into the health of the application. Abhishek's expertise in quality audit processes ensured that the SLA quality parameters were met consistently. Abhishek's academic credentials include a Bachelor of Technology in Information Technology from Maharaja Agrasen Institute of Technology and Senior Secondary and High School degrees from College of Commerce, Arts and Science and Leeds Asian School, respectively. Abhishek is expected to complete his MBA in Digital Enterprise Management from IIM Udaipur in April 2023. Abhishek's strengths lie in his ability to analyze complex technical issues and communicate effectively with cross-functional teams. He is a proactive problem-solver who takes ownership of his work and consistently delivers results. Abhishek's experience and expertise make him a valuable asset to any organization.